Introduction

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By using the service, the Customer confirms they have read, understood, and accepted the contents of the Sport Terms and Conditions including General Terms and Conditions.

We reserve the right to amend Terms and Conditions, betting offers and payout limits at any time.

Where a sports-specific rule contradicts a General rule, the sports-specific rule will apply.

Types of bets

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Single

One bet on an individual selection. The potential return is calculated by multiplying the staked amount with the odds offered on that selection.

Multiple (also known as an Accumulator).

A bet with multiple selections, all of which must win for the bet to be successful. The total odds are calculated by multiplying the odds of the first selection with the odds of the second selection and so on. The potential return is calculated by multiplying the total odds by the stake. If one or more selections are void, the remaining selections will stand.

Multiples can sometimes be referred to as the following depending upon the number of selections:

• Double: 2 selections
• Treble: 3 selections
• Fourfold, Fivefold etc: 4, 5 selections etc.
• Combination bet. A bet with multiple selections, different to an Accumulator as a customer can win even if some selections lose. For example, a customer can select Doubles from 4 selections, which involves 6 possible combinations and thus 6 bets. If only 2 of the possible combinations win, one Double will win, 5 will lose, and the bet will provide a return, with the amount dependent upon the odds of the winning combination. If 3 selections win, 3 Doubles will win, with 3 losing. If all 4 selections win, all 6 Doubles win. If none or one of the selections win, a combination bet loses. It is possible to include one or more selections as ‘bankers’ meaning that the selected outcomes will be included in all bets.

The potential winnings shown on a combination bet is based upon all selections winning.

Handicap markets

A 3-way, or European handicap involves giving a start to one competitor on the 1X2 outcome of a match. For example:

Manchester City (-2) 2.26
Draw (+2) 4.05
Brentford (+2) 2.43

In this match, customers must consider Brentford to start 2-0 ahead. Bets on Manchester City, need a Manchester City victory by three or more goals to win. Bets on the Draw, require a Manchester City victory by exactly two goals to win. Bets on Brentford, require a Manchester City victory by only one goal, or a Draw, or a Brentford win. Other Handicaps involve adding half a point or goal (or other unit) to eliminate the possibility of a tie. For example:

Boston Celtics vs LA Lakers Total Points
Over 231.5 1.90
Under 231.5 1.90

If the match ends with 232 total points, bets on Over 231.5 are winners. Bets on Under 231.5 are losers.

Asian Handicaps are a combination of different types of Handicap. For example, Asian Handicaps using a half goal or point, work like the Total Points instance above. For example:

Manchester City (-2.5) 2.30
Brentford (+2.5) 1.60

Bets on Manchester City -2.5 require Manchester City to win by three goals or more. A bet on Brentford, requires Brentford to lose by two goals or fewer, or draw, or win.

Asian Handicaps can also be used with a whole goal:

Manchester City (-2.0) 1.91
Brentford (+2.0) 1.99

Bets on Manchester City -2.0 require Manchester City to win by three goals or more. A bet on Brentford, requires Brentford to lose by one goal or fewer, or draw, or win. If Manchester City win by exactly two goals (the handicap line) the result is a “Push” and all stakes are returned.

The third type of Asian Handicap involves two lines in one bet, For example:

Manchester City (-2.0, -2.5) 2.10
Brentford (+2.0, +2.5) 1.70

In this bet, stakes on Manchester City are split with half on the -2.0 line, and half on the -2.5 line. Bets are settled in accordance with the examples above, so both halves of the bet can win, both halves can lose, one half can win with the other a Push, or one half lose with the other a Push.

Placing bets

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Only bets placed using our official channels will be honored. With the exception of Live events, bets must be placed by the official event start time or a predetermined time, whichever is earlier. We reserve the right to void any bet, or part of a bet, accepted in error after betting has closed or where there is a possibility that the customer could have knowledge of the outcome. In such circumstances, bets on the selection(s) in question will be void.

Bet acceptance and confirmation

We reserve the right to refuse part or all of any bet. A bet is only valid when a unique bet receipt is issued. If the player is unsure about the validity of a bet, they should check their account history or contact our helpdesk. It is the customer's responsibility to understand the rules of the event they are betting on. Information such as venue, start times and tournament rules, as well as current scores and statistics, are provided by third parties and displayed in good faith. These are superseded by official sources in case of a discrepancy. Unless accepted in error, a bet cannot be changed or cancelled. On most markets, customers are offered a 'Cash Out' option which allows them to close a bet early.

Cancellation of bets

Void bets are those cancelled due to abandoned or postponed matches, matches played before scheduled time and/or date, technical errors, obvious errors, etc. Stakes are returned on all void bets. Should a customer include a void selection in a multiple bet/combination bet, the bet will be settled based on the remaining selections. Bets may be voided before or after an event has been settled. We reserve the right to void bets - partly or wholly - or withhold payment, in these circumstances:

1. Bets have been accepted in error
2. Bets which would not have been accepted under normal circumstances have been accepted while the website was experiencing technical problems
3. Odds have been manipulated by criminal or fraudulent actions
4. The outcome of the match has been manipulated by criminal or fraudulent actions
5. The parameters and/or rules of an event have been significantly changed
6. Where there is evidence of collusion by two or more customers, aimed at guaranteeing a profit or otherwise defrauding the operator
7. Related Contingencies. A Multiple bet cannot include selections whose outcomes could affect each other, e.g., Brazil to win World Cup semi-final and Brazil to win the World Cup. Bets containing such selections will not be accepted. We reserve the right to void such bets
8. Postponed or abandoned events
9. Events which did not take place
10. Events not played as listed (e.g., Home and Away teams reversed)
11. Bets accepted with obviously wrong odds due to technical or human error
12. Bets accepted with incorrect odds due to Live delay
13. Bets accepted during match actions whose outcome could drastically change the odds (e.g., bets placed on the market Next Goal while a penalty is being taken)
14. Bets accepted based an incorrect current score
15. If one component of a Bet Builder is void, the whole bet will be void

Ante-Post

Ante-Post bets are accepted “All in, Run or Not” meaning that bets will be settled as losers where selections fail to take any part. On occasion we may specify that a market is “Non-Runner, No Bet”. This means that stakes will be returned on selections which do not take any part.

Results, settlement and payouts

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Results and statistics provided by the official governing body of the relevant competition or fixture are used to settle bets. Podium presentations, medal ceremonies etc. are considered as official results.

Where statistics from an official source are not available, or there is significant evidence that the official source is incorrect, we will use independent evidence to make settlement. Should there be a suspected incorrect result, we reserve the right to delay payout until an investigation has been completed.

Results and statistics on our website are provided by a third party and are indicative only. Official results or those from sources stated elsewhere in our rules will take precedence. If for any reason it is impossible to validate the outcome of a particular market, bets will be void.

If a result is changed or declared void for any reason by an official governing body after an event, such change will not affect settlement. The original result will dictate settlement of all bets and payouts.

Unless otherwise stated for certain Sports/bet types, where an event is officially postponed or abandoned, all bets related to that event will remain open if the event takes place and is completed by midnight (local time) of the day following the scheduled match date. Bets not completed within this period will be void.

If an event is moved from the venue advertised, bets will still stand as long as the venue has not been changed from the intended team’s home arena to their opponent's (or in the case of international matches, as long as the venue remains in the same country). We reserve the right to void any bet where we feel that a change of venue has had a significant impact on the match odds.

In all cases, including for matches played at neutral venues, the team or player listed on the left is classified as “home” for settlement purposes.

Bets containing selections such as, but not limited to, Ball Possession, Shots on Targets, Rebounds, etc. will be settled in accordance with the definitions used by the official governing bodies. Any customer complaints based on personal interpretations of such terms will not be considered.

We attempt to keep all markets updated, such that potential winning selections for each market are always offered. We may offer “Other” as a selection which includes all participants not specifically listed. If an “Other” selection is not offered, we reserve the right to add new selections/participants at any time after the publication of the initial list, including requests by customers. Should the team or participant who ultimately wins be unavailable for any reason, the non-runner reduction may apply.

In the event of a tie between two or more competitors, Dead Heat rules will apply. In these cases, the customer’s bet is divided, with half of the stake applied to the winning selection and the other half lost. With more than two tied selections, the stake is divided proportionally.

Where a participant is disqualified from taking part in a subsequent phase of an event or competition, it will be considered that the disqualification took place at the time of the participant’s removal from the events. No changes will be applied to previous results.

Timeframe bets

Markets where there is reference to timeframes are interpreted thus: Within the first 15 minutes - between 00:00 and 14:59 Between 15 and 30 minutes - between 15:00 and 29:59

Cash Out

We offer the opportunity to “Cash Out” bets on certain events. Where available, an offered value will be attached to an open bet, giving the customer the option to settle all or part of their bet early, locking in a profit or loss, without having to wait for the event to finish.

If the Cash Out is successful, a success message will be displayed, a record of the Cash Out will be available in Transaction History, and funds credited to the account. For a full Cash Out, the bet is settled, and any subsequent events have no impact on the amount returned to the account. For a partial Cash Out, part of the bet is settled, and any subsequent events only impact upon the portion of the bet which remains open.

Acceptance of a Cash Out is considered a bet and is subject to all rules, regulations, limitations, and restrictions contained within these rules. We reserve the right to reverse any Cash Out payout in case of errors or potential errors, including but not limited to incorrect calculations or pricing. Cash Out is not available for bets placed using free bets. We reserve the right to suspend or disable the Cash Out feature at any time.

Rule 4 Deductions

In certain instances, it is necessary for a Sportsbook to make a “Rule 4” deduction to winnings where the withdrawal of one (or more) participant has made it easier for other participants to win. If such deductions are not made, it would be possible for the customer to back all selections and guarantee a profit. These deductions typically occur in Horse Racing but can also apply in other events where a competitor might withdraw, creating an imbalance in the odds, for example in Golf, Athletics or Swimming. Rule 4 deductions are dependent upon the odds of the withdrawn selection. The shorter the odds on the withdrawn selection, the greater the deduction will be.

Odds	Deduction
1.11 or shorter	90%
1.12 - 1.19	85%
1.20 - 1.27	80%
1.28 - 1.32	75%
1.33 - 1.43	70%
1.44 - 1.56	65%
1.57 - 1.66	60%
1.67 - 1.82	55%
1.83 - 1.99	50%
2.00 - 2.24	45%
2.25 - 2.59	40%
2.60 - 2.79	35%
2.80 - 3.35	30%
3.40 - 4.15	25%
4.20 - 5.45	20%
5.50 - 6.95	15%
7.00 - 10.95	10%
11.00 - 14.90	5%
15.00 or above	No deduction